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BUSINESS INQUIRIES

1.1 What types of business inquiries do you handle?

We handle a wide range of business inquiries including wholesale partnerships, brand collaborations, press and media requests, corporate sales, and strategic business partnerships.

Our business development team is experienced in working with luxury brands, retailers, and corporate clients to create mutually beneficial partnerships that align with Sélectorum's premium positioning.

Whether you're interested in carrying our products, collaborating on exclusive collections, or exploring other business opportunities, we're here to discuss how we can work together.

1.2 What information should I include in my inquiry?

Please include your company name, contact information, business registration details, and a clear description of your proposal or partnership idea.

For wholesale inquiries, include information about your retail locations, target market, and previous luxury brand partnerships. For collaborations, provide details about your brand, audience, and proposed collaboration scope.

1.3 How do I submit a business inquiry?

To submit a business inquiry, please send detailed information about your proposal to business@selectorum.com.

Include your company information, the nature of your inquiry, your proposal details, and any relevant supporting materials. Our business development team reviews all inquiries and will respond within 3-5 business days.

For urgent matters, please indicate this in your subject line and we'll prioritize your request accordingly.

1.4 Do you offer wholesale partnerships?

Yes, Sélectorum offers selective wholesale partnerships with premium retailers who align with our brand values and quality standards.

We work with established luxury retailers, department stores, and boutiques that can provide appropriate brand representation and customer service levels that match our standards.

1.5 What is your response time for business inquiries?

We aim to respond to all business inquiries within 3-5 business days. Complex proposals may require additional review time, and we'll keep you informed of our timeline.

For time-sensitive opportunities, please mark your email as urgent and we'll prioritize your inquiry for faster review and response.

1.6 Do you work with influencers and content creators?

Yes, we actively collaborate with influencers and content creators who authentically align with our luxury fashion aesthetic and brand values. We believe that strategic partnerships with the right creators can help showcase our collections to engaged audiences who appreciate quality craftsmanship and sophisticated design.

Our ideal partners are those who share our commitment to excellence and can authentically represent the Sélectorum brand through high-quality content that resonates with their followers. We look for creators who demonstrate professionalism, creative vision, and an audience that matches our target demographic of discerning fashion enthusiasts.

Please send detailed collaboration proposals to partnerships@selectorum.com including your comprehensive media kit, detailed audience demographics, engagement metrics, and specific collaboration ideas that would benefit both our brands.

We review all partnership requests carefully and consider factors such as audience alignment, content quality, engagement rates, and the creative potential of the proposed collaboration. Our team evaluates each opportunity based on its potential to create authentic, meaningful connections with audiences who appreciate luxury fashion and sophisticated style.

For successful partnerships, we offer various collaboration formats including product seeding, sponsored content, exclusive collection launches, and long-term ambassador relationships. We're particularly interested in creators who can bring fresh perspectives to our brand while maintaining the premium quality and aesthetic that defines Sélectorum.

2.1 How can I contact Client Services?

For order support, shipping questions, returns, or general assistance, you can contact our Client Services team by email.

Please write to info@selectorum.com and include your order number (if applicable) so we can assist you faster.

If you prefer quick help during working hours, you can also use live chat when available.

2.2 What information should I include in my message?

To help us resolve your request quickly, please include your full name and the email used at checkout.

If your message is about an order, include your order number and the item name(s) you’re referring to.

For issues such as damage or incorrect items, attach clear photos of the product, packaging, and shipping label.

2.3 Shipping, delivery timeframes, and duties

Delivery timeframes vary by destination and the service selected at checkout, and you will receive tracking as soon as your order ships.

International orders may be subject to duties and taxes depending on your country’s import rules, which are set by local authorities.

If you need a delivery estimate for your region, share your country and postcode and we will advise.

2.4 Returns and exchanges: how it works

Returns and exchanges are accepted within the stated return window, provided items are unworn, unwashed, and in original condition with all tags attached.

Some items may be final sale and are not eligible for return or exchange, as noted at the time of purchase.

To begin, contact Client Services with your order number and the item(s) you would like to return or exchange.

2.5 What should I do if my item arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, please contact Client Services as soon as possible with your order number.

Include clear photos of the issue, the packaging, and the shipping label so we can investigate quickly and offer the best solution.

Depending on availability, we can arrange a replacement, exchange, or an appropriate resolution.

2.6 Can you help with sizing, fit, and product questions?

Yes, we can help you choose the best size and answer product questions before you place an order.

Share the item name, your measurements, and how you prefer your fit (relaxed, tailored, oversized) and we will recommend the most suitable size.

If you are between sizes, we can advise based on the fabric, cut, and intended silhouette of the piece.

2.7 Live chat support: hours and availability

Live chat is available during our support hours and is the fastest way to get help with time-sensitive questions.

Our live chat hours are Monday to Friday from 10:00 AM to 5:00 PM (CET).
We are closed on Saturdays and Sundays.

When live chat is available, you can start a conversation instantly using the button below.

If live chat is unavailable, please contact us by email and we will follow up as soon as we are back online.

3.1 What should I report and what is in scope?

We welcome responsible disclosure of security vulnerabilities that could impact the confidentiality, integrity, or availability of our systems or customer data.

Please report issues such as authentication bypasses, sensitive data exposure, account takeover risks, payment flow weaknesses, or vulnerabilities that allow unauthorized access.

Do not report social engineering, physical attacks, spam, or issues that rely on users installing malware or browser extensions.

3.2 How do I submit a vulnerability report?

Please email your report to info@selectorum.com with the subject line “Security Vulnerability Report”.

Include clear, reproducible steps, affected URLs/endpoints, and any proof-of-concept details needed to validate the issue.

If you have screenshots, logs, or screen recordings, attach them to help us verify faster.

3.3 What information should I include for fastest verification?

To speed up triage, include a short summary of the issue, the impacted feature, and the potential security impact.

Provide step-by-step reproduction instructions, the expected vs actual result, and any relevant payloads or test accounts used.

If the issue is intermittent, include timing details, environment info (browser/device), and any rate limits or prerequisites.

3.4 Rewards: earn up to $10,000 for a valid report

Eligible security reports may qualify for a reward of up to $10,000, depending on severity, exploitability, and impact.

Higher rewards are typically reserved for critical vulnerabilities such as account takeover, payment bypass, sensitive customer data exposure, or remote code execution.

Rewards are issued at our discretion after we validate the report and confirm the issue is not already known or previously reported.

3.5 Responsible disclosure guidelines

Please act in good faith and avoid actions that could harm customers, disrupt services, or access data that is not your own.

Do not perform denial-of-service testing, do not exfiltrate sensitive data, and do not publicly disclose the issue before we have resolved it.

If you accidentally access sensitive information, stop immediately and include this detail in your report so we can respond appropriately.

3.6 What happens after I submit my report?

After we receive your report, we will acknowledge it and begin triage as soon as possible during business days.

If we can reproduce the issue, we will classify severity, plan remediation, and keep you updated on progress where possible.

Once the vulnerability is fixed, we may follow up to confirm closure and discuss reward eligibility if applicable.

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Explore Collection

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Minuto Medio Máximo Vestidos

Destacado

Noche Firma La Edición

Nox Cordis

⭐ 4.5 / 5 rating•250+ clients•Read more

Free worldwide shipping 14-day returns

$100.00 USD

$140.00 USD

La modelo mide 170 cm y usa una talla S

Talla y ajuste

Escribe contenido que aparecerá en un modal

Limited pieces available

Exclusively Ours

Silhouettes designed exclusively for the Sélectorum woman.

Crafted with Intention

Expert craftsmanship designed to last as long as the memory itself.

Free Shipping

Free worldwide shipping on every order. No minimums, no surprises, wherever you are.

Free Easy Returns

Changed your mind? You have 14 days from delivery to return your item, no questions asked.

Fits Like Custom

Designed to flatter every curve — straight out of the bag, no adjusting needed.

Returns

We offer free returns for customers in the United States, Canada and Australia. For all other regions, return shipping costs apply.

United States, Canada & Australia — Free returns
Asia — Free returns
Europe & Mexico — $15.00
South America & Africa — $20.00

All returns must be made within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags intact.

For our full returns policy, visit Return Policy.

Contáctenos

Detalles

Nox Cord presenta malla elástica con pedrería en degradado, escote cuadrado, tirantes finos y espalda abierta con cordones. Su centro fruncido y falda de corte evasé con una pequeña cola ofrecen una elegancia sofisticada.

Malla elástica.
Totalmente forrado.
Adornado con pedrería termoadhesiva de múltiples formas en patrón degradado.
Espalda abierta con cordones.
Tirantes.
Escote cuadrado.
Godets en las costuras laterales y en la espalda central.
Pequeña cola en la falda.
Cintura trasera en forma de V.
Fruncido ajustado en la parte central de la espalda.
Cierre de cremallera invisible con corchete.

Cuidado y Artesanía

Notas de Confección

La prenda está confeccionada con malla elástica, con un interior completamente forrado y una estructura ceñida que contornea el cuerpo. La superficie está detallada con pedrería termofijada aplicada, dispuesta en un degradado, creando una capa exterior texturizada en toda la forma. La silueta se moldea mediante fruncidos centrales y la inserción de godets en las costuras laterales y la parte central de la espalda, lo que permite una expansión controlada hacia el dobladillo y forma una ligera cola. La espalda abierta con cordones y la cremallera invisible con corchete y gancho proporcionan un cierre ajustable manteniendo la continuidad estructural.

Cuidado

Almacenar colgado para mantener la caída y evitar la distorsión de la estructura fruncida.
Evitar la fricción contra superficies duras o abrasivas para proteger la pedrería aplicada.
Manipular la espalda con cordones con cuidado para reducir la tensión en los ojales y las costuras.
Mantener la cola libre de contacto prolongado con superficies ásperas para evitar el desgaste.
Limitar la exposición a la luz directa para reducir la posible decoloración de la base de malla.
Evitar el contacto con la humedad para preservar tanto el tejido como los elementos aplicados.
Limpiar utilizando un método adecuado para malla embellecida sin agitación mecánica.
Asegurarse de que la prenda esté completamente seca antes de guardarla para mantener su forma estructural.

Sostenibilidad

Entrega y devoluciones

Envíos

Sélectorum realiza envíos a todo el mundo. El envío estándar es gratuito en todos los pedidos, sin mínimo de compra. Los pedidos se procesan en un plazo de 1 a 3 días laborables, excluyendo fines de semana y festivos.

Tiempos estimados de entrega a partir del momento del envío:

Estados Unidos, Canadá y Australia — 6 a 10 días laborables
Europa y México — 8 a 12 días laborables
Asia — 5 a 8 días laborables
América del Sur y África — 15 a 20 días laborables

Se proporciona un número de seguimiento tan pronto como se envía su pedido.

Tarifas y tiempos de entrega del envío exprés:

Estados Unidos, Canadá y Australia — 6 a 8 días laborables — 20,00 $
Europa y México — 7 a 9 días laborables — 15,00 $
Asia — 4 a 6 días laborables — 10,00 $
América del Sur y África — envío exprés no disponible

Devoluciones

Se aceptan devoluciones dentro de los 14 días posteriores a la entrega. Los artículos deben estar sin usar, sin lavar y devolverse en su estado original, incluyendo todas las etiquetas y el embalaje. Todas las devoluciones se inspeccionan a su llegada a nuestras instalaciones en China, y los artículos que no cumplan estas condiciones no serán elegibles para un reembolso.

Costes de envío de devolución por región:

Estados Unidos, Canadá, Australia y Asia — devoluciones gratuitas
Europa y México — 15,00 $
América del Sur y África — 20,00 $

Los siguientes artículos no se pueden devolver:

Ropa interior y de baño — no retornable por razones de higiene.
Calcetines — retornables solo si aún están sellados en su embalaje original.
Botellas — no retornables por razones de higiene.
Artículos personalizados — no retornables.
Artículos de Venta Final con un descuento del 60 % o más — no elegibles para devoluciones, cambios, reembolsos o notas de crédito. Claramente etiquetados como Venta Final en la página del producto y al finalizar la compra.

Lo que la gente dice...

Muy bueno 4.5/5

basado en más de 250 reseñas verificadas

¡No me esperaba esto!

nerviosa por comprar en línea, pero, oh Dios mío, cuando llegó me quedé paralizada. La calidad es increíble, las fotos no le hacen justicia. Me detuvieron 4 veces en la fiesta preguntándome de dónde era 😭

Sarah M.

Cliente verificado

Vale cada centavo

me quedó perfecto apenas lo saqué de la bolsa, sin problemas extraños de talla. lo usé en una gala el fin de semana pasado y me sentí la persona más segura de la sala. volveré a pedirlo al 100%.

Jamie R.

Cliente verificado

Hermoso, pero el envío es lento

el vestido es precioso y queda exactamente como se describe. la única razón por la que no le doy 5 estrellas es que el envío tardó más de lo esperado. aún así lo recomiendo, solo pide con tiempo de sobra.

Priya K.

Cliente verificado

¡Me quedé con la boca abierta!

el color es mucho más intenso en persona, las fotos no le hacen justicia en absoluto. Recibí muchos cumplidos y mi mamá me preguntó tres veces dónde lo conseguí 😭 el empaque también fue un buen extra.

Megan T.

Cliente verificado

Finalmente me queda bien en mis curvas

como alguien con curvas, siempre me cuesta encontrar ropa en línea, pero esto me quedó como hecho a medida. no tuve que ajustarlo ni preocuparme en toda la noche. ya estoy pidiendo el otro color la próxima semana.

Olivia C.

Cliente verificado

Viene un poco pequeño

Vestido bonito y de buena calidad, pero me quedaba pequeño. Tuve que pedir una talla más, lo cual fue molesto. Sin embargo, el servicio de atención al cliente fue útil y respondió rápidamente. Volvería a pedir, pero una talla más grande.

Danielle W.

Cliente verificado

Muy contento con esto

el ajuste es genial y el material se siente realmente lujoso para el precio. un detalle insignificante — una de las correas necesitaba un pequeño ajuste, pero me tomó 2 minutos. en general, muy contenta y lo recomendaría.

Chloe B.

Cliente verificado

Deja de ignorar esta marca

lo pedí por capricho para la fiesta de compromiso de mi hermana y dos semanas después sigo recibiendo mensajes sobre ello 😭 el ajuste es perfecto, la calidad es irreal. solo cómpralo, no te arrepentirás.

Natasha L.

Cliente verificado

Vestidos de Noche

Los vestidos de noche están diseñados para momentos que exigen presencia y discreción. Las siluetas refinadas y los detalles bien pensados definen un armario sobrio para la noche.

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Vestidos insignia

Vestidos que definen la esencia de la colección. Siluetas atemporales y detalles refinados se unen en prendas que transmiten confianza, intención y durabilidad.

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Nox Cordis

Nox Cordis

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