Skirts
Occasions
Skirts
- Checkout faster with saved details.
- Track orders and manage returns easily.
- Get personalised recommendations just for you.
- Unlock exclusive offers and early access.
All unwanted products must be returned within 14 days of the delivery date. Provided items are unworn, unused, unwashed and still in their original condition (including tags and packaging), you may send them back for a full refund.
The only exceptions are:
a) Underwear and swimwear, non-returnable for hygiene reasons.
b) Socks, returnable only if still sealed in their original packaging.
c) Bottles, non-returnable for hygiene reasons.
d) Personalised items, non-returnable.
e) United States “Final Sale” items (discounted 60% or more), no returns, exchanges, refunds or credit notes; these products are clearly labelled “Final Sale” on the product page and at checkout.
Every returned item is inspected on arrival. If an item is damaged, worn or otherwise unsuitable, it will be sent back to you and no refund will be issued.
If you have already submitted a request, you will receive an email with next steps once your return is approved.
We handle a wide range of business inquiries including wholesale partnerships, brand collaborations, press and media requests, corporate sales, and strategic business partnerships.
Our business development team is experienced in working with luxury brands, retailers, and corporate clients to create mutually beneficial partnerships that align with Sélectorum's premium positioning.
Whether you're interested in carrying our products, collaborating on exclusive collections, or exploring other business opportunities, we're here to discuss how we can work together.
Please include your company name, contact information, business registration details, and a clear description of your proposal or partnership idea.
For wholesale inquiries, include information about your retail locations, target market, and previous luxury brand partnerships. For collaborations, provide details about your brand, audience, and proposed collaboration scope.
To submit a business inquiry, please send detailed information about your proposal to business@selectorum.com.
Include your company information, the nature of your inquiry, your proposal details, and any relevant supporting materials. Our business development team reviews all inquiries and will respond within 3-5 business days.
For urgent matters, please indicate this in your subject line and we'll prioritize your request accordingly.
Yes, Sélectorum offers selective wholesale partnerships with premium retailers who align with our brand values and quality standards.
We work with established luxury retailers, department stores, and boutiques that can provide appropriate brand representation and customer service levels that match our standards.
We aim to respond to all business inquiries within 3-5 business days. Complex proposals may require additional review time, and we'll keep you informed of our timeline.
For time-sensitive opportunities, please mark your email as urgent and we'll prioritize your inquiry for faster review and response.
Yes, we actively collaborate with influencers and content creators who authentically align with our luxury fashion aesthetic and brand values. We believe that strategic partnerships with the right creators can help showcase our collections to engaged audiences who appreciate quality craftsmanship and sophisticated design.
Our ideal partners are those who share our commitment to excellence and can authentically represent the Sélectorum brand through high-quality content that resonates with their followers. We look for creators who demonstrate professionalism, creative vision, and an audience that matches our target demographic of discerning fashion enthusiasts.
Please send detailed collaboration proposals to partnerships@selectorum.com including your comprehensive media kit, detailed audience demographics, engagement metrics, and specific collaboration ideas that would benefit both our brands.
We review all partnership requests carefully and consider factors such as audience alignment, content quality, engagement rates, and the creative potential of the proposed collaboration. Our team evaluates each opportunity based on its potential to create authentic, meaningful connections with audiences who appreciate luxury fashion and sophisticated style.
For successful partnerships, we offer various collaboration formats including product seeding, sponsored content, exclusive collection launches, and long-term ambassador relationships. We're particularly interested in creators who can bring fresh perspectives to our brand while maintaining the premium quality and aesthetic that defines Sélectorum.
For order support, shipping questions, returns, or general assistance, you can contact our Client Services team by email.
Please write to info@selectorum.com and include your order number (if applicable) so we can assist you faster.
If you prefer quick help during working hours, you can also use live chat when available.
To help us resolve your request quickly, please include your full name and the email used at checkout.
If your message is about an order, include your order number and the item name(s) you’re referring to.
For issues such as damage or incorrect items, attach clear photos of the product, packaging, and shipping label.
Delivery timeframes vary by destination and the service selected at checkout, and you will receive tracking as soon as your order ships.
International orders may be subject to duties and taxes depending on your country’s import rules, which are set by local authorities.
If you need a delivery estimate for your region, share your country and postcode and we will advise.
Returns and exchanges are accepted within the stated return window, provided items are unworn, unwashed, and in original condition with all tags attached.
Some items may be final sale and are not eligible for return or exchange, as noted at the time of purchase.
To begin, contact Client Services with your order number and the item(s) you would like to return or exchange.
If your order arrives damaged, defective, or incorrect, please contact Client Services as soon as possible with your order number.
Include clear photos of the issue, the packaging, and the shipping label so we can investigate quickly and offer the best solution.
Depending on availability, we can arrange a replacement, exchange, or an appropriate resolution.
Yes, we can help you choose the best size and answer product questions before you place an order.
Share the item name, your measurements, and how you prefer your fit (relaxed, tailored, oversized) and we will recommend the most suitable size.
If you are between sizes, we can advise based on the fabric, cut, and intended silhouette of the piece.
Live chat is available during our support hours and is the fastest way to get help with time-sensitive questions.
Our live chat hours are Monday to Friday from 10:00 AM to 5:00 PM (CET).
We are closed on Saturdays and Sundays.
When live chat is available, you can start a conversation instantly using the button below.
We welcome responsible disclosure of security vulnerabilities that could impact the confidentiality, integrity, or availability of our systems or customer data.
Please report issues such as authentication bypasses, sensitive data exposure, account takeover risks, payment flow weaknesses, or vulnerabilities that allow unauthorized access.
Do not report social engineering, physical attacks, spam, or issues that rely on users installing malware or browser extensions.
Please email your report to info@selectorum.com with the subject line “Security Vulnerability Report”.
Include clear, reproducible steps, affected URLs/endpoints, and any proof-of-concept details needed to validate the issue.
If you have screenshots, logs, or screen recordings, attach them to help us verify faster.
To speed up triage, include a short summary of the issue, the impacted feature, and the potential security impact.
Provide step-by-step reproduction instructions, the expected vs actual result, and any relevant payloads or test accounts used.
If the issue is intermittent, include timing details, environment info (browser/device), and any rate limits or prerequisites.
Eligible security reports may qualify for a reward of up to $10,000, depending on severity, exploitability, and impact.
Higher rewards are typically reserved for critical vulnerabilities such as account takeover, payment bypass, sensitive customer data exposure, or remote code execution.
Rewards are issued at our discretion after we validate the report and confirm the issue is not already known or previously reported.
Please act in good faith and avoid actions that could harm customers, disrupt services, or access data that is not your own.
Do not perform denial-of-service testing, do not exfiltrate sensitive data, and do not publicly disclose the issue before we have resolved it.
If you accidentally access sensitive information, stop immediately and include this detail in your report so we can respond appropriately.
After we receive your report, we will acknowledge it and begin triage as soon as possible during business days.
If we can reproduce the issue, we will classify severity, plan remediation, and keep you updated on progress where possible.
Once the vulnerability is fixed, we may follow up to confirm closure and discuss reward eligibility if applicable.
This policy applies to every return sent to Sélectorum and complements our general Returns Policy. We want to be as transparent as possible about how refunds work so you always know exactly what to expect.
How your return is processed
Once your parcel arrives at our returns facility in China, our team will send you a confirmation email so you know it has been received. All items are then carefully inspected within 1 to 2 business days to verify they are unworn, unwashed, and undamaged, with all original tags and packaging intact. Once your return has been approved, your refund will be released to the same payment method used at checkout within 7 business days of your parcel arriving.
If any item does not pass inspection, we will contact you directly to discuss next steps. Items that do not meet our return conditions are not eligible for a refund and will be made available for reshipment at your request.
What is refunded
For orders shipped to the United States, Canada and Australia, your full order amount including any shipping fees paid will be refunded in full. For all other regions, the refund covers the cost of your items only. Original shipping fees are non-refundable for orders outside of these three regions. We want to be completely upfront about this so there are no surprises when your refund arrives.
When will the money appear
Credit or debit cards (Visa, Mastercard, American Express) — typically 5 to 10 business days after we release the refund, depending on your bank.
Apple Pay & Google Pay — most providers update the linked card or account within 3 to 5 business days.
Store credit — updated immediately once we trigger the refund.
These timeframes are set by your bank or payment provider and are outside of our control. Weekends and public holidays may extend them slightly. If your refund has not appeared after 10 business days, please do not hesitate to contact us at info@selectorum.com and we will look into it for you straight away.
Return eligibility
To qualify for a refund, items must be returned within 14 days of delivery in their original condition, with all tags, accessories, and original packaging included. Proof of purchase in the form of your order number or confirmation email is required with every return.
Returns that show signs of wear, staining, odour, or pet hair will unfortunately not be approved for a refund. We inspect every return individually and will always communicate clearly if there is an issue.
If your order included a promotional bundle, the full bundle must be returned to receive a full refund. If only part of a bundle is returned, the refund will reflect the actual price paid for the returned items only.
Refunds are always issued to the original payment method used at checkout. We want this process to feel as straightforward as possible, so here is a clear overview of how it works in every situation.
Split payments
If your order was paid using a combination of methods, such as part card and part store credit, each portion is refunded back to its respective source. Nothing gets lost in the process.
Expired or unavailable cards
If your original payment card is no longer active, we will attempt to reroute the refund through your card issuer. If that is not possible, we will contact you directly to arrange an alternative refund method after completing standard verification.
Partial returns
If you return only part of your order, we will refund the items you sent back. Original outbound shipping fees are only refunded when the entire order is returned, or in cases where we shipped an incorrect or defective item. For customers in the United States, Canada and Australia, standard shipping is complimentary so no shipping fee applies.
Combined parcels
You are welcome to place multiple returns in a single parcel, even if they relate to different orders. Simply include a note for each return with the order number and the items being returned. Each order will be refunded separately and always back to its original payment source.
Sales tax
Any sales tax paid on a refunded item is automatically included in your refund alongside the product price. You will always get back exactly what you paid.
Currency
All refunds are issued in the same currency in which your order was originally placed. Exchange rate fluctuations between the time of purchase and the time of refund do not affect the amount you receive.
Incomplete returns
If a returned item arrives missing its original tags, packaging, or accessories, we reserve the right to issue a partial refund that reflects the condition and completeness of the return. We will always communicate clearly if this applies to your return before processing anything.
Price adjustments
Price adjustments are not guaranteed. When available, they apply only within a limited timeframe and only if the exact same size and style remains in stock at the lower price. If you believe you may be eligible, please reach out to us at info@selectorum.com and we will do our best to help.
We want every purchase to feel like a confident decision. To make sure there are no surprises, here is a clear overview of items that are not eligible for a refund under any circumstances.
Non-refundable items
Final Sale items — items discounted 60% or more are final sale and cannot be returned, exchanged, or refunded. These items are clearly marked as Final Sale on the product page and at checkout, so you always know before you buy.
Gift cards — non-refundable under any circumstances.
Underwear & swimwear — non-refundable for hygiene reasons.
Bottles — non-refundable for hygiene reasons.
Personalised items — non-refundable as these are made specifically for you.
Exceptions
There are two situations where we will always step in to make things right, regardless of the above:
Defective or damaged items — if your item arrived with a manufacturing defect or was damaged in transit, please contact us immediately at info@selectorum.com. We will resolve it for you as quickly as possible.
Incorrect items — if we sent you the wrong product, please reach out straight away and we will correct it in line with consumer protection regulations.
If you are ever unsure about whether an item is eligible before placing your order, do not hesitate to get in touch at info@selectorum.com. We would rather help you make the right decision upfront than have you disappointed later.
To request a refund, simply click here to open our return portal directly, or send an email to info@selectorum.com with the following information:
Your full name as shown on the order
Your order number
The items you wish to return
Your reason for returning
Our team will review your request and get back to you within 24 hours with clear, step-by-step instructions. Once your return has been received at our facility in China and approved after inspection, your refund will be released to the original payment method used at checkout within 7 business days.
We recommend holding on to your proof of postage until you have received your refund confirmation email. It is a small step that gives you complete peace of mind while your return is in transit.
Tracking your refund
Once you receive our refund confirmation email, please allow the full processing window before taking any action. Refunds typically appear within 5 to 10 business days depending on your bank or payment provider. Some banks may list the refund under the date of the original purchase, so it is worth checking your recent transaction history carefully.
If the maximum timeframe has passed and the refund has still not appeared, we recommend contacting your bank or payment provider first, as they are best placed to locate it quickly. If the issue remains unresolved, simply forward that correspondence to info@selectorum.com along with your order and return details and we will investigate and respond within 24 hours.
Your legal rights
Nothing in this Refund Policy limits or overrides the rights you are entitled to under applicable consumer protection laws in your country or region. If you are ever unsure about your rights, we encourage you to seek independent advice. We are always committed to acting fairly and transparently in every situation.
Sélectorum ships worldwide. Every order, regardless of destination, is handled with the same level of care and attention from the moment it leaves our hands to the moment it reaches yours.
Standard Shipping is completely free on every order. Delivery times are estimated from the moment your order is dispatched, after a processing time of 1 to 3 business days:
United States, Canada & Australia — 6 to 10 business days — receive it by
Europe & Mexico — 8 to 12 business days — receive it by
Asia — 5 to 8 business days — receive it by
South America — 15 to 20 business days — receive it by
Africa — 15 to 20 business days — receive it by
Need it sooner? Express Shipping is available for most regions:
United States, Canada & Australia — 6 to 8 business days — $20.00 — receive it by
Europe & Mexico — 7 to 9 business days — $15.00 — receive it by
Asia — 4 to 6 business days — $10.00 — receive it by
We also ship to P.O. Boxes and APO/FPO military addresses. Delivery times to these locations may vary slightly due to local handling procedures, but your order will always be sent with full tracking so you can follow it every step of the way.
During busy periods such as holidays or sale events, processing may take a little longer than usual. We will always keep you informed and do our best to get your order to you as quickly as possible.
Changed your mind? It happens, and we completely understand. You can cancel your order within 24 hours of placing it by sending an email to info@selectorum.com. Our team will take it from there.
To process your cancellation as quickly as possible, please include the following in your email:
Your full name
Your order number
The items you wish to cancel
Your reason for cancelling
As soon as we receive your request, we will confirm your cancellation by email and process a full refund of your order, including any shipping fees paid. Refunds are returned to your original payment method and typically appear within 5 to 10 business days depending on your bank.
Please keep in mind that cancellations requested after 24 hours can unfortunately no longer be processed, as your order will already be in preparation. If that is the case, you are always welcome to return your order once it has been delivered. Our returns process is simple and straightforward.
If you are unsure or have any questions at all, do not hesitate to reach out. We are here to help and will always do our best to find a solution that works for you.
At Sélectorum, what you see is exactly what you pay. All import duties and taxes are fully calculated and included in your order total at checkout, so there are no surprise fees or unexpected charges waiting for you when your order arrives.
We take care of all customs declarations and prepay any required import charges on your behalf. This means your order clears customs smoothly and reaches you without unnecessary delays or complications at the door.
We believe shopping should feel straightforward and stress-free, no matter where you are in the world. That is why we are fully committed to transparency and compliance with international trade regulations, so you can order with complete confidence.
If you have any questions about duties, taxes, or charges related to your order, feel free to reach out to us at info@selectorum.com. We are always happy to explain exactly what is included and why.
As soon as your order is placed, you will receive a confirmation email with your full order summary. Our team then carefully processes your order within 1 to 3 business days before handing it over to our carrier.
Once your order is on its way, we will send you a shipping confirmation email with your personal tracking number so you can follow your package every step of the way. You can also check your order status at any time under Orders & Returns in your account. If you placed an order as a guest, you can track it here using your order number and email address.
Delivery times depend on your region and are calculated from the moment your order is dispatched. As a general reference, orders to the United States, Canada and Australia arrive within 6 to 10 business days, Europe and Mexico within 8 to 12 business days, and Asia within 5 to 8 business days.
In some cases, orders may ship from multiple locations and arrive in separate packages. If this applies to your order, you will receive a tracking number for each shipment so nothing ever feels uncertain.
Occasionally, customs inspections or other factors outside our control may cause a small delay. If anything comes up with your order, we will always reach out proactively. And if you ever have a question, we are just an email away at info@selectorum.com.
We want every order to feel like the right decision. If something is not quite what you expected, you have 14 days from the date of delivery to return it and receive a full refund. Items must be unworn, unwashed, and in their original condition, with all tags and original packaging intact.
We do have a small number of exceptions where returns are not possible. We want to be upfront about these so there are never any surprises:
Underwear & swimwear — non-returnable for hygiene reasons.
Socks — returnable only if still sealed in their original packaging.
Bottles — non-returnable for hygiene reasons.
Personalised items — non-returnable as these are made specifically for you.
Final Sale items — items discounted 60% or more are final sale and cannot be returned, exchanged, or refunded. These items are clearly marked as Final Sale on the product page and at checkout, so you always know before you buy.
Every return that arrives at our facility in China is carefully inspected by our team. Items returned in their original condition will be approved and refunded promptly. Items that show signs of wear, damage, or alteration will unfortunately not qualify for a refund and will be sent back to you.
If you are ever unsure whether an item is eligible before placing your order, feel free to reach out to us at info@selectorum.com. We are always happy to help you shop with confidence.
Returning multiple items? You are welcome to combine them into a single parcel, whether they are from the same order or from different orders. This keeps things simple and saves you an extra trip to the post office.
To make sure everything is processed without any delays, please include the following with your parcel:
A note for each return with your order number and the items you are returning
All items individually wrapped or protected to prevent any damage during transit
As long as all the necessary information is included, combining your returns will not affect how quickly your refund is processed. Our team will handle each item individually upon arrival at our facility and keep you updated throughout.
We also recommend holding on to your proof of postage until your refund has been fully confirmed. It is a small step that gives you complete peace of mind while your return is on its way.
Starting a return is straightforward. Simply click here to open our return portal and submit your request directly. Our team will review it and get back to you within 24 hours with clear, step-by-step instructions on how to send your item back to our facility.
Before submitting, please make sure your items meet our return conditions — unworn, unwashed, and in their original condition with all tags intact. This allows us to process your refund as quickly as possible once your return arrives.
If you have any questions before starting your return or are unsure about anything at all, feel free to reach out to us at info@selectorum.com. We are always happy to help.
We believe in being completely honest with our customers, even when the answer is not what someone hopes to hear. Sélectorum does not offer exchanges on any completed order. Here is everything you need to know, explained as clearly as we can.
Why we do not offer exchanges
As a global online retailer, we manage our inventory carefully to ensure that every order is fulfilled accurately and quickly. Offering exchanges would disrupt this process and ultimately affect the experience for all of our customers. A single, consistent policy is the fairest approach we know, and we would rather be upfront about it than create confusion down the line.
This applies to all purchases made through our online store, including requests to change size or colour, swap for a different style or product, or exchange due to a change of personal preference.
What you can do instead
Although exchanges are not possible, our returns process is simple and straightforward. If something is not right, you have 14 days from the date of delivery to return your item and receive a full refund. Return shipping costs vary by region and are outlined in full on our returns page. Once your refund has been processed, you are free to place a new order for the size, colour, or style you need.
Exceptions
There are two situations where we will always step in to make things right regardless of our standard policy:
Defective or damaged items — if your item arrived with a manufacturing defect or was damaged in transit, please contact us immediately at info@selectorum.com and we will resolve it for you.
Incorrect items — if we sent you the wrong product, reach out straight away and we will correct it as quickly as possible.
Before you order
We always recommend checking the product description, sizing guide, and images carefully before placing your order. If you are unsure about fit, sizing, or anything else, please reach out to us at info@selectorum.com before purchasing. We are happy to help you make the right choice the first time.
When your order arrives, please inspect it straight away and let us know immediately if anything is not as expected. The sooner we hear from you, the sooner we can help.
Sélectorum may update this policy at any time. The version published on our website is always the most current and takes effect immediately upon publication.